FAQs | BoothHire | Photo Booth Hire

The simple answer is no.

We can offer everyone extremely competitive prices this way.

We've made the slimline selfie pod so user friendly and reliable that an attendant would be getting in the way if they were at your event.

In the very unlikely event you encounter a technical issue, our attendant's are usually a stone's throw away from your venue and can deal with the vast majority of issues remotely.

We expect you to arrive at every event 1.5 hours before the stated start time, if your event is in the London congestion charging area, this figure rises to 2 hours before the start time on the event details. This figure remains the same even if you are experienced and feel you can do it in less time. This is to ensure that we are covered should anything go wrong / venue access is difficult or any other unforeseen circumstances. It is also important to note that this is the time that the customer expects you to arrive.
After your event is completed, we ask the customer for feedback on how you did.
Customers are asked if you arrived 1.5 hours before the start time and have the option to answer: yes, no or I’m not sure / I wasn’t present.
If the customer answers yes you’ll receive a score of 100% on that event date and this will count towards your average.
If the customer answers no, your score for that event will register as 0% and we’ll get a report to follow up with you to find out why you didn’t arrive 1.5 hours before and will remove the 0% from your account if it was out of your control, we will tally this with our door entry system to make sure that you left enough time to get to the event.
If the customer answers I’m not sure or I wasn’t present, your score for that event will remain unaffected.
the door entry system logs arrival times and these will also be checked to ensure enough time has been left to arrive at the event 1.5 hours before

If you're at the storage it is very important that you fill the starting & finishing checklists out whilst you're there as you may have forgotten something and need to take action. Once you have filled out each checklist, you'll receive a code via email. Each of these codes needs to be added to the invoice corresponding to the checklist that you have filled out as a line item.

If you're not at the storage and are at home or on a multi day event with us, both of the starting/finishing checklists still need to be filled out before you leave or once you return to/from the event. If you're away from the storage, they can be filled out here: Starting & Finishing Checklists

Each form automatically reports a score to your dashboard when you fill it out.

Below is an example of how the invoice should look:

Once we receive your invoice, we'll check that both codes have been added and will give you a 100% rating for that days event provided that both codes have been added.

If you have only added one code or none we will update your form fills metric with either 50% or 0% respectively for the date of that event. It is very important that you input your email in to the checklist correctly so that you receive the code.

Your score is accumulated over time and averaged out.

Ensure that you check well ahead of time on your route and traffic for the day, google maps can be used to estimate average traffic for a particular time or day
Greet the customer when you arrive and introduce yourself
Take a picture of the venue with a time stamp on it showing that you arrived 1.5hours before the start time to set up, if you have this, we will credit you with a 100% score for that event
Ensure that you’re not leaving anything to chance and are aiming to arrive 1.5 hours before the event is due to start, even if you think you can do it quicker. You cannot plan for anything that might go wrong or difficult access to a venue.

After your event is completed, we ask the customer for feedback on how you did.
Customers are asked to rate you on how happy they were with your service as the attendant.
The customer rating score will be an average of the score that customers give you for your service.
The rating is on a scale of 1-5. If any low scores are registered we ask the customer for a bit more feedback on why they’re giving such a low score and we will follow up with you to find out what happened.

Make sure that you arrive 1.5 hours before the event is due to start, if you are in the congestion zone, this time is 2 hours before.
As you arrive at the venue, go and greet the customer if possible and introduce yourself
Be by the booth for the duration of the event with a few short breaks to assist customers should they need help, if you need to leave the booth, make sure that the customer who has booked has your number so they can contact you should things go wrong.
Welcome each set of customers as they enter the booth andvshow them how to get a good shot
Answer any customer questions and be friendly
Generally, customers will want you to be by the booth. Ensure that you are by the booth at all times. Do not ask if they want you there and leave it up to them to approach you if they don't want you by it. If the customer has asked you not to be by the booth, you need to ensure that they have your telephone number and you are contactable during the event and immediately responsive should issues arise.

We take a non-refundable £50 deposit to reserve any date and the final balance is due 1 month prior to your event. If you are booking a booth at very short notice i.e. 3 days to go, then the full amount will be due to book. You can pay the deposit via our website or by calling us up, and the balance is usually paid by bank transfer using online banking. We can take card payments over the phone for this also however there is a 4% transaction fee on this.

Our policy on printing is totally unlimited which means that nobody will ever go home disappointed. If there are 5 people in the booth for example, we will print out 5 copies so that everyone gets their own on top of this if someone wants an extra one we'll print it for them. We'll also make sure that an extra one is automatically printed out each time for your guests to put in to the guestbook. (parties and weddings only) Please note that the slimline pod doesn't include unlimited printing

Selecting the right template:

Strip

Postcard

Background colour

This will be white most of the time, unless stated otherwise in the notes on boothbook

Adding a logo

Click on the add logo button, then navigate to the dropbox folder > customer files and find the customers name. The correct file will always be called 'logo re size' or 'circle logo re size'

Adding text

When adding text please ensure that you are copying any capital letters, punctuation etc from boothbook exactly. once added, please ensure it is centred on the template by using the numbered heads as a guide.

Fonts

Please use one of the following fonts:

1) Rounded elegance

2) Champagne & limousines

3) Coolvetica RG

The events you will attend will vary. Some will be children’s birthday parties, some will be Weddings and some will be corporate events. It is very important that the dress code is followed carefully.

We don’t currently have a uniform, however we recommend, a smart black shirt, smart black trousers and smart black shoes. A plain black T shirt is also acceptable.

Absolutely no hoodies, tracksuits, trainers, shorts, caps

Use the below settings in the video to align the printer with postcard - this will also correct ink & ribbon size don't match error.

Please use the below layout for most postcard templates:

If the customer has requested a monchella style print or needs a large logo area use the following layout:

Once you have selected the correct postcard template, go to the printing tab and ensure that the print 1/2 # copies tab is unchecked, see the following image:

If you're having any issues with printing after doing all of this, please check this article out

Adjust the printer settings using the instructions in the video for strips. This will also fix printer ink ribbon and paper size don't match error if you're using strips

Please use the following layout for all strip templates. Text to be moved to the bottom and logo too.

Once you have selected the correct strip template, go to the printing tab and ensure that the print 1/2 # copies tab is checked, see the following image:

If you're having any issues with printing after doing all of this, please check this article out

1) Locate the printer in devices and printers and note which copy of Mitsubishi printer it is that you're using ie (copy 1)

2) Find the photo that you want to print in socialbooth>your customers name>customized

3) Right click on the file and click on print

4) In the pop up window, select which printer it is that you are using ie (copy 1)

4) choose the layout size:

Postcard

10x16 (4x6")

Strip

Click on more and select:

5x15x2 Type1 (2x6"x2)

5) Untick fit picture to frame

6) Select how many copies they want

6) Click on print

1) Search control panel in the search bar

2) Navigate to devices and printers

3) Have a look at the mitsubishi printers at the bottom. There should be at least one coloured in and others greyed out/transparent indicating that they're not online.

4) The coloured in one needs to be set as the default printer so the computer knows to send the prints to that one.

5) To do this, right click on it and set as default printer

6) Once you're done, make sure to set up either the strip or postcard settings on the printer you've just set as default as it is unlikely that they'll be set correctly.

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printer, isn't, working, not, printing, can't, get, the, to, print

Oval

1) The screen should say 0.9, if it doesn't use the up and down arrows until you reach this figure

2) The ready charge beep button should be off

3) The Photocell button should be off

4) The modelling lamp should be off

5) Check that the sync box and cable are firmly seated and connected

6) Do a test shot to see if it's working

7) If it's not working, replace the sync cable between the camera and the flash

8) Do a test shot to see if it's working

9) If it's not working, replace the sync box and connect to the cable that you just plugged in

10) Also, check that the power lead is plugged in to the flash

11) If none of the above work, adjust the ISO setting (click here for instructions) until you get the right amount of light in to shot and add out of order signs to the booth when you return it

Pod/Inflatable

Name of parts

16. Mode selection Button

18. ON/OFF power switch

19. Test Button

20. Select Dial

1) Click on the test button to see if the flash is firing (skip step 2 if it works)

2) If it doesn't, ensure that it's switched on using the ON/OFF power switch

NB. if it doesn't turn on, ensure that the power cable is connected and if it is connected please ensure that it's the 12V plug and not the 5V plug that goes in to the smaller square lights

3) Using the Mode selection button, click until the screen displays M

4) Using the select dial, spin it until you reach a figure of 1/64. If this is too bright, turn down to 1/128 and if it's too dark, turn up to 1/32

5) Check that the sync box and cable are firmly seated and connected

6) Do a test shot to see if it's working

7) If it's not working, replace the sync cable between the camera and the flash

8) Do a test shot to see if it's working

9) If it's not working, replace the sync box and connect to the cable that you just plugged in

11) If none of the above work, adjust the ISO setting (click here for instructions) until you get the right amount of light in to shot and add out of order signs to the booth when you return it

Before you adjust any of the settings, you'll need to ma

Make sure that the camera is in M (manual) mode. We have glued this in place but it may have come loose so it's worth checking before you start, please see below image.

Please adjust the ISO value using the instructions in the video below to change the cameras brightness levels. Please keep it below 800 or the photo quality will be greatly impacted. The higher the value, the brighter the photo will be and equally the lower the value the lower the brightness will be. See video at the bottom of the article on how to change ISO, the other settings can also be changed here

Correct camera settings for the booths

Tv

1/125

This should be the same on all booths

Av

Between 5.6 - 8.0

Lower number = brighter picture

Oval

5.6

Pod

Between 7.1 and 8.0

ISO

Between 100-800

Lower number = brighter picture. Never go over 800 unless the flash isn't working

ISO is the only variable that should be changed to adjust brightness, this should be between 100-800

If the Tv and Av settings aren't correct, please change them to the above settings

1) Check that the computer is on, the blue light should be on and the fan inside spinning

2) Check that the screen is plugged in to the power

3) Unplug the HDMI or VGA cable and plug back in. Ensure that you only have one of these plugged in or it will register as having 2 monitors

4) unplug the screen cable for 5 minutes from the power and plug back in

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screen, not, working, coming, on, no, power, computer

Picking up the photo booth is quick and easy. There are several steps to follow along the way which makes this a seamless task and ensures that you do not forget any essential equipment.

Step 1 - arrive at storage location and enter the building. Please note everyone has a unique code/ entrance method which will have been shared with you following training. Do not share this with anyone else at any time.

Step 2 - CHECK IN using the touch screen. Please note, it is essential you check in and out as all invoices are checked against these times to ensure they are accurate.

As you fill out the form on the touch screen, you will get reminders to ensure all the correct equipment is packed, we recommend checking this as you go along.

Step 3 - load all of the equipment onto your vehicle ensuring that the storage is locked up as you leave.

Step 4 - travel to event

If an Elo icon is available in the tool tray at the lower right side of the desktop or an icon on your Desktop is labeled 'EloConfig', click it, then click Align/Calibrate.

Touch and release the upper left target; the target should jump to the lower right.

Touch and release the lower right target; the target should jump to the upper right.

Touch and release the upper right target; a check screen should appear.

Touch and release the green check mark; the check screen should disappear.

The cursor should now jump to the point of touch.

If the Elo Control Panel is open, close it and the Windows Control Panel.

We have several different checklists to help you ensure the event runs smoothly with minimal errors. These checklists need to be filled out for every single event.

There are 3 in total.

1 - When you arrive at the storage location: you'll need to check the booth/s you're using out, you can do this using the computer mounted to the wall in the office area.

2 - At the event when the booth is all set up, go to the BoothHire app and either choose 'booth checklist' for all booths except the slimline pod or 'slimline pod' if you're doing slimline pods.

3 - When you return the booth to the storage, you'll be required to check the booth back in, you can do this using the computer mounted to the wall in the office area.

It's absolutely Imperative that these checklists are filled out, failure to do so will lead to a 4 week delay being applied to any invoices that don't have corresponding checklists filled out.

Under no circumstance are you to move any item from one booth to another unless authorised by Kaz or Niall.

This is our biggest cause of issues across the booths, as all booths are only set up to manage/recognise the devices & cables that are in their bay.

If you need to return to the storage to collect any item from another booth as one of yours has broken down:

The booth that you collect it from needs to be clearly marked with at least 5 out of order signs until you return when you are required to return them to their original booth and mark yours out of order with at least 5 out of order signs.

Out of order signs can be found on the shelf where the paper, ink, guestbooks etc are.

Our company, BoothHire, has a very high standard of customer service and this needs to be maintained.

When going to events you are part of that event and the people that are there. It is very important to always be friendly, polite and helpful while managing the booth.

What we expect:

At an event, an operator needs to remain by the booth at all times other than when taking a short break, going to the toilet or needing to move a vehicle after setting up. When the booth is left unattended, make sure the customer knows how to contact you in case of an emergency. When by the booth, customers will come up to take photos. Please explain to them how to use the booth, i.e. press the start button on the touch screen, the booth will then take 4 photos and they can change props in between each one. Once the session has come to an end they can choose the number of prints to print out.

If the customer has a guestbook with their booking (most bookings) we need to stick in one of the photos from each session unless the people that have just used the booth are doing so themselves. It is very important that by the end of the night, you are able to to give the customer their guestbook full of the photos from the night along with a USB stick with all of the digital copies.

We are in very close contact with all of our customers and always ask for feedback after each event. We expect every single customer to be happy with the service provided at the end of each event.

There are certain situations that arise that are out of your control such as in the rare cases where a booth may break down and it is not able to be fixed there on site. The customer at this time will understandably be frustrated and we will do all we can to get the booth up and running.

There could be technical issues, or particularly difficult customers. Whenever any issues arise however, we expect you to remain calm and professional at all times. Our customers are the number one priority and rudeness, bad behaviour or violence will not be tolerated and will result in invoices being withheld or any further work being cancelled.

Yes - providing you are able to stay later, the customer is able to book more time at the event. Any additional hours booked by the customer are paid at £20 per hour to you.

It is very important that if the customer books extra time they must do it through our website for it to qualify. The link for this is www.boothhire.co.uk/extrahour

You must see the confirmation page to prove this additional time has been paid for before you stay longer.

As the event is already pre booked you are under no obligation to stay if the customer wants to book extra time. Please decline very politely if this is the case when the customer asks you.

When you arrive at a venue, the booth will need to be set up in the correct location. It is usually a good idea to find the customer to ask them where they would like it.

The booth cannot be set up outdoors unless under a Gazebo/ marquee in case it rains unless

As many of the events are weddings, this may not always be possible and you may need to ask somebody else at the venue.

Please always ensure that set up smooth and professional and if it happens to be at a quiet time of the event such as speeches at a wedding, please do this as quietly as possible. Make sure all cases are suitably placed or taken away once you have finished setting up so the booth looks clean and tidy.

There is a box with cleaning spray and wipes with each booth, if any of the panels are dirty, please give them a wipe.

Normally training consists of 1 day at our storage location learning how to set up the photo booth. Once you have completed this, you will accompany one of our existing operators to see how it all works at a real event. You will practice setting up and getting comfortable using the photo booth as well as learning how to interact with customers.

Ideally you do everything as if you were by yourself but will have an experienced member of staff with you should you need assistance.

Once you are comfortable with the photo booth and feel confident you can set it all up yourself at an event you will be assigned your own key fob for access to the storage and will be able to request to work your own events.

As soon as you have completed your first event you can send in an invoice to get paid for it. Please see the ‘Getting Paid’ and Invoicing section under information in the app for more info.

Once you have completed 10 solo events then your training day becomes payable and you can send in an invoice for the initial training.

Step 1 - arrive at storage location and enter the building.

Step 2 - Unload the booth from your vehicle and stack it neatly in its correct section. There are clear pictures showing how the booths should be stacked. It is very important to stack the booths correctly to prevent damage.

Step 3 - CHECK OUT using the touch screen. Please note, it is essential you check out as all invoices are checked against these times to ensure they are accurate. Please make a note of any damage or broken or dirty items as they will need to be replaced.

IMPORTANT NOTE - if there is any damage to booth which would prevent it going out the day after please put multiple out of order signs on it to avoid it being taken out.

You will be contacted by the bookings manager to check your availability when bookings come in. Once you confirm your availability you will be assigned to the bookings you can do and they will come up in your booth book account. You will then have to confirm those events by logging into booth book on a browser and clicking confirm on each one.

The URL to log in on a browser is:

https://booking.boothhire.co.uk/

If you are looking for more work then you are assigned to, just speak to the bookings manager who will happily find more events for you.

When you start, you will be assigned a username and a password on our booth booking system called booth book. Please download this app in the App Store or google play. You will also need to access this through a web browser to confirm events.

The url to log in is

https://booking.boothhire.co.uk/

Then sign in with your username and password to view the bookings you have been assigned to. There is a button on the left ‘bookings’ which you can click to refresh this page.

You can click on a booking to view the details. There are different sections on a booking with information however the latest and most accurate information should be in ‘customer notes’ which should contain the venue address, customer contact details and all of the options they have chosen for the photo booth.

Yes, there will be some circumstances where you may need to keep the booth overnight. This could be because you may be taking the same booth to another job the following day. Please make sure that if you do keep the booth overnight, your vehicle is parked in a secure location such a private driveway and any equipment left inside is covered up.

If you keep the booth overnight, you should ensure that you still ‘check out’ from your shift once you arrive home. You can do this by going to boothhire.co.uk/shift

When keeping the booth overnight the amount of mileage and time we reimburse you for will vary - please see the article ‘Travel Reimbursements’ for more details.

Invoicing

It is very important to make sure to invoice us for any work that you do so that you can get paid. You must send individual invoices for each shift you complete.

This will either be a regular Photo Booth delivery or a multiple slimline pod delivery.

Do not send invoices with more than one shift on them as these will not be accepted. When invoicing for a multiple slimline pod delivery, then please ensure that both booking ID’s are on the invoice.

Here are 2 templates which you can use. Once is in excel for windows and one in numbers if you are using an apple device.

Download invoice templates

Numbers (Mac / iOS)

https://www.dropbox.com/scl/fi/xh0g7jbssmhl8e4n6zmi0/BoothHire-Operator-Invoice-Numbers-Template.numbers?rlkey=2p28o0iv1vrj2d0ir6sls4xy7&dl=0

Excel (Office 365)

https://www.dropbox.com/scl/fi/m8uxvc91zvuojpb9ym5m0/BoothHire-Operator-Invoice-Excel-Template.xlsx?rlkey=xrmd2o4wc3yty9oiguceof4z4&dl=0

Please make sure they are sent in PDF format to:

accounts@boothhire.co.uk

All invoices must contain the following information:

Your full name and address

The date of the invoice

Our company name and address

The booking ID and customers name

The total number of hours you have worked (e.g. Started at 3.30pm and finished at 11.30pm, this should be accurate to the nearest 15 minute interval)

Any mileage you have incurred

Any other charges such as congestion, Ulez or parking if applicable

Payment details, name on account, sort code and account number

The total amount due

Invoices can be sent through as soon as you have finished your event and are paid within 2 weeks of receipt. Please note, any errors on the invoice may delay payment.

Example invoice

1) Click on select layout and find the strip layout as per the video above.

2) Click on add text once, if you click too many times it'll add more than one text. If this happens there's no way to delete the additional text so you'll need to select layout again. If you encounter any errors like this when making a template, the best way to solve them is by clicking on select layout and starting again.

3) Once the text box has come up you'll need to change the text to what the customer has stated in the event details. Click on center and change the colour to black. If the text won't fit; reduce the font size.

Please ensure that this is word for word including punctuation and grammar what the customer has inputted. Errors here will lead to refunds. If something looks wrong, do a test print and show the customer.

4) Change background > colour > white

We we reimburse you for any travel you have made during the hours you are working for us.

The current mileage allowance we pay is 20p per mile.

You can charge 20p per mile only when travelling from the storage to the event, or when travelling from the event back to the storage to drop the booth off. If you are keeping the booth overnight because you are using it the following day, then you can work out the mileage back to the unit using google maps or use the logged mileage from the first part of the journey from the storage to the event location.

Note - when doing your self assessment tax returns you can claim 45p per mile back for tax relief. This means that even though we are paying you 20p you will be able to claim the further 25p at this stage.

We recommend registering for CC autopay as this makes paying the congestion charge and ulez slightly cheaper and automatic You will then not need to remember to pay this each time you go into the zones. Please note receipts for all of these will need to be attached to invoices.

There is a very useful parking app called parkopedia which we recommend using if you need to find and pay for parking. As always, please use free parking as much as possible.

1) Click on select layout and find the postcard layout as per the video above.

2) Click on add text once, if you click too many times it'll add more than one text. If this happens there's no way to delete the additional text so you'll need to select layout again. If you encounter any errors like this when making a template, the best way to solve them is by clicking on select layout and starting again.

3) Once the text box has come up you'll need to change the text to what the customer has stated in the event details. Change the colour to black. If the text won't fit; reduce the font size. Please center the text once you have added it to the template.

Please ensure that this is word for word including punctuation and grammar what the customer has inputted. Errors here will lead to refunds. If something looks wrong, do a test print and show the customer.

4) Change background > colour > white

Ensure that you are up to date with all of your knowledge on boothhire.co.uk/support
Ensure that the lighting is set correctly, the camera is in focus, the lens wiped , the template is set up correctly with the correct text centred (if applicable) and logo added (if applicable)
The lens can go out of focus during the course of an event due to customer touching it, periodically check that it's in focus
If you need assistance with photo quality, please don’t hesitate to get in touch with Niall who can provide online training on how to get perfect photos every time.
Backdrop needs to be in shot with no background behind and no framework in view

After your event is completed, we ask the customer for feedback on how you did.
Customers are asked to rate you on how happy they were with the overall quality of the photos.
The photo quality score will be an average of the score that customers give you for the quality of the photos that they get
The rating is on a scale of 1-5
We will also be checking booths and randomly sampling events and giving the quality of the photos a score out from 1-5
This data is accumulated over time and averaged out to produce your overall score

Because any fault with the booth can lead to a catastrophe for example, a missing computer power lead could render the whole photo booth useless if unreported, ensure that any fault you see on the booth is reported, however big or small, we will correct it.
Make sure that once you've reported the booth, you return it to its bay and place at least 5 out of order signs on it, we will get it fixed and removed them. The staff member after you has no way of knowing if the booth is broken otherwise.
If a problem is reportable and it is reported by the attendant that uses the booth next or we come across it, then you will be liable for the -100 point deduction
Even if you’ve reported an issue before, ensure you report it every time that you see it until it has been completed

This is one of the most important Metrics we measure as inaccurate reporting can have a significant impact on individual events.

Reports will be randomly checked and the corresponding booths inspected. Any items that are broken/ missing or any other issue that is not reported will automatically be attributed the the person who had the booth last. For example, if at your event, one of the panels crack and you do not report it, it will marked down by 100 points on your score. Please always report any issues with the booths no matter how small so these can be dealt with.
Each checklist that you fill out gives you 2.5 points towards your score

Booths need to be kept in a clean and tidy condition for every event. We expect that the booth is wiped down before the event goes live. In addition to this, that any damage or something that you can’t clean at the event is reported so we can get it fixed or cleaned at the storage.
Make sure you take a cleaning kit with you to every event and place back on the shelf at the end. If none are available, please ensure that you report this so we can order in more to replace our current stock
Once you’re finished setting up the booth, ensure that you wipe down all of the panels and skins so the booth is clean for the customers event
Report any damage or anything that you can’t clean at the event so that we can deal with it.
If a curtain needs replacing, replace it after your event with a clean one as the next attendant will have no idea that they’re picking up one with spills/stains on it. We will get this cleaned and pressed and back in to the clean curtains cases.
Periodically tidy up props after customers have used them so they’re not getting trodden all over on the floor.
Turn up with a clean set of props each time, ensuring that you pop broken ones or any that need cleaning in to the relevant buckets so that we can fix or repair them

Once you’ve loaded the booth in to your car, go back in to the venue where the booth was set up and double check for anything that you may have accidentally left behind.
Ensure accurate reporting of anything that is missing from the booth, even if you’ve reported it already.
If you have lost something and become aware of it afterwards, please notify us as soon as possible. Most items in the booth will render it useless on its next use if they are missing.

Bonus

Once you've completed a set of 10 events, let us know, we'll get a screenshot of your score and provided that all of the bonus metrics are in the green, we'll let you know to add a £100 bonus on to your invoice

Pay rise

Once you've completed a set of 20 events, let us know, we'll get a screenshot of your score and provided that all of the bonus metrics are in the green, we'll let you know that you can update your current rate with us by £1 per hour. The pay rise is available in increments of £1 per hour until you reach a total wage of £14 per hour.

Once a report is sent in from the person that uses the booth after you, anything that is missing will automatically register as -1 item lost to your score.
When doing spot checks, any items missing that we find will automatically be added to the last person to use that booths score
If anything is missing, please ensure that you report this so we can get it replaced and the item is not registered against your score

We're one of the very few photo booth hire companies to offer totally unlimited printing so that your guests don't have to share 1 or 2 photos between themselves.

For instance, If you have 7 guests in the booth and they all want a print, then they'll all get one. This can easily be selected after they've finished their photo session

If you've chosen to include our free guestbook, we'll also ensure that another photo comes out in addition to however many your guests have chosen to print so that they can leave it in the guestbook.

We'll provide you with a guestbook, glues and pens for your guests to leave messages behind and stick their prints in. We automatically print an extra copy so guests don't miss out.

You're more than welcome to provide your own guestbook and we'll print an extra print to go in it instead.

The guestbook is optional, so if you don't think it's needed at your event, just let our attendant know on arrival.

Custom Text

If you'd like some text added to the prints, after you've booked, just let us know what you'd like added and we'll take care of the rest.

Logo

If you have a logo, just send it over to us via email and we'll resize it ready to go on your photos.

Photo Branding

For corporate and brand events, if you require a more custom design on your prints, we've got photoshop templates that we can send you over for the design team to work on (this service is free of charge).

We're one of the very few photo booth hire companies to offer totally unlimited printing so that your guests don't have to share 1 or 2 photos between themselves.

For instance, If you have 7 guests in the booth and they all want a print, then they'll all get one. This can easily be selected after they've finished their photo session

If you've chosen to include our free guestbook, we'll also ensure that another photo comes out in addition to however many your guests have chosen to print so that they can leave it in the guestbook.

We'll provide you with a guestbook, glues and pens for your guests to leave messages behind and stick their prints in. We automatically print an extra copy so guests don't miss out.

You're more than welcome to provide your own guestbook and we'll print an extra print to go in it instead.

The guestbook is optional, so if you don't think it's needed at your event, just let our attendant know on arrival.

Custom Text

If you'd like some text added to the prints, after you've booked, just let us know what you'd like added and we'll take care of the rest.

Logo

If you have a logo, just send it over to us via email and we'll resize it ready to go on your photos.

Photo Branding

For corporate and brand events, if you require a more custom design on your prints, we've got photoshop templates that we can send you over for the design team to work on (this service is free of charge).

Does the slimline pod come with an attendant?

Does it print?

How do I get an excellent score?

How is it measured?

How is it measured?

What is the target?

What is the target?

What is the target?

How long do you need to set up?

How do I get an excellent score?

How is it measured?

How do I get an excellent score?

Can I use my own guestbook?

What if I cannot provide parking?

How do I book a photo booth?

Can I amend a booking after I have booked?

Can I change my mind about which booth to use after I have booked?

Can I book extra time for the photo booth at the event?

Do we accept cash or cheque?

How can I pay my deposit and when is the final balance due?

Is the deposit refundable?

Do you offer idle hours?

Do you provide guestbooks?

What’s the difference between green screen and white backdrop?

What is unlimited prints?

How do I change the brightness of the camera?

Printer Jam

Print coming out the wrong way around

How to make a template

Do you accept logos or customised text on the prints?

Do you have the option for filters on the photos? E.g. black and white

What are the dimensions of your booths and how much space do we need for them?

'ink ribbon and paper size aren't matching'

Prints are coming out grainy

Dress Code

Printer offcuts stuck in printer

Ink ribbon broken

Settings For Postcard Layout

Settings For Strip Layout

How to print a picture for a customer if it's not working in socialbooth

How To Change Print Ink & Paper

How to reprint a photo if it's not working in social booth

How to focus the camera

The printer isn't printing anything: set default printer

Flash Settings / Flash not working

The printer won't open

Camera settings & increasing/decreasing picture brightness

The Touch Screen Isn't Responding To Touch

How to set up the inflatable surround

How to zoom in/out with the camera

The screen isn't working

The Keyboard Isn't Working

Picking up your photo booth

How do I set up the oval frame?

How to align the touch screen

Dress Code

How long does it take to get to an event?

Checklists

Moving items from one booth to another

Photo printouts

What should I do at an event?

When things go wrong

Can the customer book extra time at an event?

Setting up the booth at an event

Do I need to stay by the booth?

Which booth should I take?

What should I do if I replace a cable or something is damaged?

What is the training period?

Dropping the booth off at the storage

How am I assigned to events?

How to accept an event invitation on BoothBook

Event Details and using the boothbook app

Can I keep the booth overnight?

Photo Quality

Invoicing

How to make a strip layout

Travel Reimbursements

Parking, ULEZ & Congestion Charge

How to make a postcard layout

How to add a custom green screen

How do I book a photo booth?