Frequently asked questions
What’s the difference between green screen and white backdrop?
The green screen option is only available with the Oval booth.
What is unlimited prints?
Our policy on printing is totally unlimited which means that nobody will ever go home disappointed. If there are 5 people in the booth for example, we will print out 5 copies so that everyone gets their own on top of this if someone wants an extra one we'll print it for them. We'll also make sure that an extra one is automatically printed out each time for your guests to put in to the guestbook. (parties and weddings only) Please note that the slimline pod doesn't include unlimited printing
Do you provide guestbooks?
Yes - a guestbook is included in each party/wedding booking as standard. This is an 8 by 8 inches white hardback book (an image is shown below). We also supply pens and glue for people to stick in the photos and write messages.
Do you accept logos or customised text on the prints?
Yes - you can send us a logo and any text you want written on the prints. With logos, we will usually send a proof of this to you before the event.
Do you have the option for filters on the photos? E.g. black and white
Do you offer idle hours?
Yes we do. If you need the booth set up early or packed down later than your booking time we can leave the booth in position with no operation at £25 per hour.
Can I use my own guestbook?
Yes, please let us know when you book if you would like to do this.
Can I change my mind about which booth to use after I have booked?
Yes - as long as we have availability on your new chosen booth then we can change your option at no extra cost.
How can I pay my deposit and when is the final balance due?
We take a non-refundable £50 deposit to reserve any date and the final balance is due 1 month prior to your event. If you are booking a booth at very short notice i.e. 3 days to go, then the full amount will be due to book. You can pay the deposit via our website or by calling us up, and the balance is usually paid by bank transfer using online banking. We can take card payments over the phone for this also however there is a 4% transaction fee on this.
Do we accept cash or cheque?
No. Unfortunately we cannot accept cash or cheque payments.
Is the deposit refundable?
Unfortunately no, deposits are non-refundable.
What if I cannot provide parking?
We are happy to pay the first £10 of any local parking costs by your venue, however if it goes above this, we will have to add it on to your invoice. Sometimes we can estimate these costs particularly in central London areas where we have to pre book NCP or other car parks.
Can I amend a booking after I have booked?
Yes - providing that we have availability.
Can I book extra time for the photo booth at the event?
Yes, this is usually possible providing there is not another booking following yours and our staff member isn't busy afterwards.
What areas does your free delivery cover?
Our free delivery covers a 30 mile radius of our base in London, HA8.
How do I book a photo booth?
We need a £50 deposit to book a photo booth. You can pay this here: boothhire.co.uk/deposit alternatively please call our office on 0207 018 8577 to pay over the phone. Please note that the £50 deposit is non-refundable
How long do you need to set up?
We arrive at your venue around 1.5 hours before your start time to set up.
What are the dimensions of your booths and how much space do we need for them?