Terms and Conditions
BoothHire – Terms and Conditions
These Terms and Conditions form an agreement between BoothHire (the “Hire Provider”, “we”,
“us”, “our”) and the Hirer (the person, organisation or company booking the equipment)
(“you”, “your”). By placing a booking (whether verbally or electronically), you confirm that you
have read, understood and agree to these Terms and Conditions.
1. Equipment and use
• “Equipment” means any item supplied by BoothHire for hire, including props.
• All Equipment remains the property of BoothHire at all times.
• Our Equipment is for indoor use only, in a weatherproof area, on a dry, level, hard surface
floor/ground.
2. Failure to perform / limitation of liability
• If BoothHire is unable to attend your event due to circumstances beyond our reasonable
control (including, but not limited to, adverse weather conditions, road closures, vehicle
breakdown, illness, death, or equipment failure), our liability will be limited to refunding all
monies paid by you to us for that service.
3. Access, setup and venue requirements
• We require 1.5 hours access prior to the agreed start time to set up the photo booth.
• If we cannot access the venue 1.5 hours before the agreed start time, the booth may start
later than expected. We will not be liable for any associated costs and no discount will apply.
• You must provide accurate loading instructions and inform us of any access restrictions in
advance (including stairs, lifts, parking/loading restrictions, narrow access, or time-limited
access).
• If loading instructions are not provided, or are inaccurate, and we are therefore unable to
successfully load in and set up the booth, we may cancel immediately and no refund will be
due.
4. Booking, deposit and payment
• Upon receipt of a £50 deposit, BoothHire will reserve a photo booth for your event.
• The remaining balance is payable by debit/credit card, PayPal or BACS no later than 7 days
before the event date.
• If the balance is not paid in full at least 24 hours before the event date, we reserve the right
to cancel the booking.
5. Hire period and usage
• The hire time is the duration outlined in your chosen package, plus any additional hours that
have been pre-ordered and pre-paid.
• Unless otherwise agreed, guests will receive the photo allowance outlined in your chosen
package (e.g., one per group, one per guest, or unlimited).
• Guests may use the booth as many times as they like within the hire period.
6. Social sharing / connectivity
• Guests may be able to upload images to Facebook in real time, subject to Wi‑Fi
connectivity/availability at the event. Please request this service in advance if required.
• Facebook and Twitter uploads are subject to those platforms permitting third‑party uploads. If
they change their systems (e.g., API access) and third‑party uploads are no longer possible, this
feature may cease to be available. We will not be liable if this occurs.
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• Where social uploads are unavailable, guests will still be able to email photos to themselves
for sharing.
7. Behaviour and safety
• While we encourage fun use of the booth, if we feel the booth is not being treated
respectfully, we may ask the guest(s) involved to leave the booth area and they may not be
permitted to re-enter.
• We will not accept threatening or abusive behaviour. If this occurs, we may stop use of the
booth and dismantle it without refund.
• Smoking, food and beverages are not permitted in the photo booth at any time.
8. Force Majeure
• Neither BoothHire nor the Hirer shall be responsible or liable where performance of any
obligation is delayed or prevented by events outside that party’s reasonable control, including
(but not limited to) war, civil disorder, acts of enemies, fire, flood, acts of God, or any other
cause beyond the affected party’s control which it could not prevent by exercising reasonable
diligence.
• If a Force Majeure event occurs, BoothHire shall be entitled to retain any retainer amounts
previously paid by the Hirer.
9. Damage, loss and theft
• Any damage to, loss of, or theft of the Equipment caused by misuse, negligence, abuse, or
theft by you, your guests, or affiliates is your responsibility.
• You will be liable for the cost of repair. If the Equipment is damaged beyond repair, you will be
liable for the full replacement cost, plus any additional losses resulting from affected future
hire(s).
10. Technical issues
• In the unlikely event of a technical issue that renders the photo booth unusable, a refund will
be given pro rata for any hire time lost.
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11. Cancellations
• If you need to cancel the booking, you must notify BoothHire in writing (email is acceptable)
as soon as possible. The cancellation notice should include a brief reason.
Cancellation charges apply based on the number of weeks before the event date that we
receive the written cancellation notice:
• 6 weeks or more: 25% of the total agreed price
• 4 to 6 weeks: 50% of the total agreed price
• 2 to 4 weeks: 75% of the total agreed price
• Less than 2 weeks: 100% of the total agreed price
These charges reflect the costs and losses associated with late cancellation, including reserving
the date and allocating staff and equipment. If you have already paid more than the applicable
cancellation charge, BoothHire will refund the difference. If you have paid less than the
applicable cancellation charge, BoothHire may invoice the outstanding balance and it will be
payable on receipt.
Our approach
While the above is our official cancellation policy, we will always try our best to accommodate
reasonable requests. Where possible, and at our discretion, we may agree to refund a higher
amount than set out above if our costs have not yet been incurred and we are able to reallocate
staff and equipment.
Deposit
The £50 deposit is non-refundable in all circumstances, as it secures the date and covers
administration.
Rescheduling
Where possible, BoothHire will try to offer a reschedule to a new date (subject to availability). If
a reschedule is agreed, we may, at our discretion, apply some or all sums already paid to the
new date rather than treating it as a cancellation.
12. Data protection and privacy
BoothHire acts as a data controller in relation to personal data processed in connection with the
hire (for example, booking/contact details and any email addresses entered to send images).
Photos and videos captured using the booth are taken at the request of you and your guests.
Where guests choose to email or share images, they do so voluntarily. We recommend you
make guests aware that images may be taken and shared during the event.
We process personal data for legitimate business purposes such as providing the service,
customer support, troubleshooting, and (where applicable) providing access to digital galleries.
We do not sell personal data to third parties. We may use trusted service providers (for
example, hosting or email delivery) to provide parts of the service, with appropriate
safeguards.
We retain personal data only for as long as necessary for these purposes and to meet legal,
accounting, or reporting requirements. You may request access to, correction of, or deletion of
your personal data, subject to our legal obligations. For privacy questions or requests, please
contact BoothHire using the booking contact details provided to you.
13. Governing law and jurisdiction
These Terms and Conditions and any dispute or claim arising out of or in connection with them
(including non-contractual disputes or claims) shall be governed by and construed in
accordance with the laws of England and Wales. The courts of England and Wales shall have
exclusive jurisdiction.